Open Table is an online restaurant reservation system that is unique in that it connects directly with each participating restaurant's reservation system. This assures guests receive the most up-to-date information on the restaurant's time and date availability. Open Table has participating restaurants in major cities across the United States and all over the world. Open Table has many convenient functions to make eating out even more efficient, enjoyable and rewarding.
Reservation Management
Open Table provides both a website for customers to make and manage reservations and software for restaurants to manage their guest reservations and table turnover. Membership to Open Table is free and includes email updates on new venues and local events. Members can also select from a list of criteria including location, price, type of food, and desired time. Reservations can be made at any hour of the day; saving customers the hassle of having to call for reservations during hours of operation (which typically means calling during the workday). Since the reservations are made directly within that particular restaurant's computerized system, the chance for error or double booking of a party is reduced.
Rewards Program
Customers can participate in the Open Table Rewards Program and earn points for each online reservation they make. Points are awarded depending on the type of restaurant, and not until the guests are actually seated at the restaurant. Once point accumulations have been reached, vouchers are awarded and they can be redeemed at participating Open Table restaurants.
Restaurant Participation
Restaurants participate voluntarily and use the Open Table software to run their reservation systems. This replaces archaic pen and paper systems, which can result in errors and frustration. The Open Table software creates instant access into each restaurant's reservation system.
Feedback provided from Other Diners
Open Table takes customer feedback very seriously. Diners' Choice lists are created based on the feedback from the thousands of customers who make reservations through and visit participating Open Table restaurants. New customers can make new restaurant decisions based on the feedback of others. These lists are compiled from hundreds of thousands of feedback forms that customers from all over the world. It's a convenient way for selecting a restaurant in an unfamiliar city.
On-the-Go Reservations
Open Table makes dining out even more convenient. Those with iPhones can download a free application, which allows individuals to check restaurants and place reservations directly from their phone. An individual can be out and about and still check the availability and times of their favorite restaurants or check up to see what other diners have said about particular restaurants.
Tags: Open Table, , reservation system, restaurant reservation, restaurant reservation system