Public restroom cleaning services are usually done on a contract basis.
The number of restrooms that require cleaning in stadiums, convention halls, schools, hospitals, restaurants and other public facilities make starting a restroom cleaning company big business. Restroom cleaning services includes trash disposal and providing disinfecting and odor eliminators to toilet bowls, fixtures, sinks, floors, and all other contact and surface areas within a restroom facility. Restroom cleaning services also ensure that facilities are frequently stocked with quality paper products and hand soaps.
Instructions
1. Raise start-up financing. According to the book "Start Your Own Cleaning Service," by Jacquelyn Lynn, this business can started on a shoe-string budget with large cleaning equipment expenditures being purchased as the business grows. Personal finances can be used or a small business loan application can be made to secure start-up funds for small cleaning equipment, supplies, and cleaning staff uniforms.
2. Obtain the business licenses that may be required by local and state government agencies for operating this business. Check with local agencies to ensure compliance because requirements vary state by state.
3. Purchase business insurance(s). The use of dangerous chemicals and public contact by personnel makes obtaining business liability insurance an absolute business necessity.
4. Buy proper cleaning equipment and supplies. Core equipment includes microfiber cloths, industrial brooms and mops, buckets, spray bottles and cleaning agents. Large equipment includes cleaning chemical dispensing and proportioning equipment and floor-scrubbers. Create safety data sheets on using cleaning equipment and solutions and label all containers with content descriptions.
5. Hire employees. Whether hiring through an in-house process or through use of an employment agency, ensure that all employees undergo a basic background check that includes verification of their employment and experience, criminal background and citizenship. Additionally, evaluate whether hiring full-time employees or independent contractors is the best means developing the company's work pool.
6. Provide proper training to cleaning personnel. Restrooms are frequently used public facilities with high sanitation risks posed by poor cleaning techniques. This requires that all cleaning staff obtain proper training in the method for using and mixing cleaning agents, operating cleaning equipment and stocking restroom supply dispensers. Talk to businesses about their paper supplies, hand soaps and cleaning agents. This is instructive in developing the business's cleaning systems.
7. Secure clients by having company literature, such as a brochure, to mail to prospective businesses. Follow-up with a call to the property owner, property manager, or housekeeping manager to inquire about setting up an appointment to discuss their restroom cleaning needs. Advise family and friends about the new cleaning business and request referrals. Advertise in local business publications.
8. Develop a quality control system that includes frequent inspections. This may include checklists on the door, inspection forms, talking to end-users and providing the public with feed-back boxes. Also, provide a forum for staff feedback on what is working and what is not working in the janitorial business.
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